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Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
In This Together Emergency Assistance Agencies
The agencies below are working with Blue Ridge Energy members and customers to qualify recipients for up to $150 in electric and fuel bill assistance and will be responsible for distributing the funds. (If you are unemployed and complete a form to verify unemployment, you may qualify for up to an additional $150 in assistance.) Remember, we're "In This Together."
Alleghany County Blue Ridge Opportunity Commission
Ashe County Department of Social Services
Caldwell County Dept. of Social Services
South Caldwell Christian Ministries
NOTE: In addition to the above counties, Blue Ridge Energy electric members in Alexander, Avery and Wilkes counties along with propane and fuels customers in Burke, Alexander and Catawba counties and Grayson County, VA, are eligible to receive assistance from this fund. Please call 1-800-451-5474 for assistance.