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Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.
Blue Ridge Energy Offers Tips to Members Ahead of the Winter Storm
Blue Ridge Energy urges members to keep important safety tips in mind, ahead of this weekend’s winter storm.
Forecasts continue to indicate that a large winter storm will impact the Blue Ridge Energy service area. Preliminary snowfall projections suggest that many portions of the service area may be impacted by over one foot of heavy wet snow. Wet snow weighs heavily on tree limbs, possibly leading to trees or limbs falling on power lines.
If outages occur as a result of the winter storm, Blue Ridge members are encouraged to keep the following suggestions in mind:
• Only operate generators in an outdoor area, no less than 15 feet from any building. Adjust your generator so that exhaust fumes are pointed in a direction away from your home.
• DO NOT attempt to wire a portable generator to your home’s electrical supply. Wiring should be handled by a licensed electrician. If wired improperly, it can have deadly consequences for line technicians and yourself, due to energy back feeding to lines.
• Keep refrigerator and freezer doors closed as long as possible. Use practices such as grouping food together, keeping frozen ice packs inside and having coolers on hand.
• Gather supplies in case you need to stay home for several days without power. Keep in mind each person’s specific needs, including medication. For winter storms, keep bottled water, non-perishable foods, extra blankets and warm clothing on hand. Do not forget the needs of pets. Have extra batteries for radios and flashlights.
• Avoid travel on snow covered or icy roads. As a reminder, if you see crews working alongside the road, you are required by law to switch lanes or slow down considerably.
Keep the Blue Ridge Energy outage reporting number handy: 1-800-448-2383. Members can also report outages on the Blue Ridge Energy mobile app, available for free on app stores.
The electric cooperative serves some 76,000 members in Caldwell, Watauga, Ashe, and Alleghany counties as well as parts of Avery, Alexander and Wilkes counties. Learn more at www.BlueRidgeEnergy.com