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Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
BEWARE! SCAM ARTISTS CALLING BLUE RIDGE MEMBERS
Blue Ridge Energy is warning the public about telephone scams targeting members.
The scheme involves the caller demanding immediate payment by phone to avoid having electricity disconnected to the home or business.
To avoid becoming a victim, the cooperative recommends the following tips to protect your identity and money:
- Never give out your personal information! This includes your Blue Ridge Energy account number, banking information, social security number or any other personal information.
- If you receive a suspicious call, hang up immediately and dial 1-800-451-5474 to reach Blue Ridge Energy at any time of the day or night.
- Sometimes the scheme involves providing a number to call to verify the information. Never trust a telephone number a caller gives you! Only use the telephone number you know to belong to Blue Ridge Energy to check information about your account.
- You can also set up secure online access to your Blue Ridge Energy account at www.BlueRidgeEnergy.com or through our free Blue Ridge mobile app available from app stores.
- Report fraudulent calls to your local law enforcement authority as well as to Blue Ridge Energy.
Blue Ridge Energy serves 75,000 members in Caldwell, Watauga, Ashe, Alleghany, Avery, Alexander and Wilkes counties. For more information, visit www.BlueRidgeEnergy.com.