To report an outage, call
Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
Linemen Restoring Power Monday Night in Watauga, Ashe, Caldwell and Alleghany counties
High winds blowing trees outside the rights of way into power lines are causing outages to over 2,500 cooperative members served by Blue Ridge Energy, primarily in Watauga County.
Line technicians have been working this evening to restore power for affected members, battling high winds, rain and falling trees and limbs. As of 10:30 pm, 2,405 are without power in Watauga County; 43 in Ashe County; nine in Caldwell County and five in Alleghany County.
Members should report outages to the Blue Ridge Energy PowerLine at 1-800-448-2383. Or, report it directly using the Blue Ridge mobile app, available for free in app stores.
Downed power lines are a concern. The cooperative reminds the public to stay far away from downed lines! Downed power lines can be dangerous, even deadly. Report downed power lines to Blue Ridge Energy at 1-800-451-5474 or call 911 immediately.
High winds and heavy rain were predicted to particularly impact Watauga and Ashe counties. Line technicians, additional contractor crews and all employees were on high alert, ready respond this evening.
Blue Ridge Energy serves some 75,000 members in northwest North Carolina. For more information, visit www.BlueRidgeEnergy.com.