To report an outage, call
Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
BLUE RIDGE ENERGY RESPONDING TO OUTAGES: 7,000 AFFECTED
Blue Ridge Energy line technicians are working to restore power after a possible tornado, extreme high winds, lightning and heavy rain brought down trees and severely damaged power lines and poles, causing outages for nearly 7,000 members as of 6:20 p.m. Monday.
Currently, Alleghany County is the most severely impacted with 3,480 members without power. In Ashe County, 1,755 members are without power and in Caldwell County, where power supplier issues are also impacting reliability in the southern end of the county, 1,128 members are awaiting restoration. Another 163 members in Watauga County are affected, 156 in Alexander County, and 141 in Wilkes County.
Members should report all outages to Blue Ridge Energy by calling PowerLine at 1-800-448-2383 or through the Blue Ridge mobile app, available for free in app stores.
For outage restoration updates at any time, check the cooperative’s live, 24/7 outage map by visiting BlueRidgeEnergy.com or using the Blue Ridge mobile app.
The public is reminded of the hazards of downed power lines, which can still be energized and therefore dangerous or even deadly! Stay far away from downed power lines and report them immediately by calling Blue Ridge Energy at 1-800-451-5474.
Blue Ridge Energy serves some 75,000 members in northwest North Carolina. For more information, visit www.BlueRidgeEnergy.com.