To report an outage, call
Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
Blue Ridge Energy Ready to Respond if Severe Weather Causes Outages: Severe Weather Predicted for Weekend
Blue Ridge Energy is prepared and ready to respond should the severe weather predicted for this weekend lead to power outages in the cooperative’s service area of Caldwell, Watauga, Ashe, Alleghany, Avery, Wilkes and Alexander counties.
While weather forecasts are evolving, currently precipitation in the cooperative’s service area is expected to begin in the early morning hours of Saturday and is likely to be all snow, although a few degrees difference could result in more ice or sleet. Accumulations could be between two to seven inches. The threat of severe weather is stronger for Blue Ridge Energy’s mountain counties, particularly for Ashe County. Freezing rain could occur Saturday evening across the cooperative’s service area and continue overnight.
To report outages, Blue Ridge Energy members can use the Blue Ridge mobile app or call: 1-800-448-2383. For outage status at any time, the cooperative’s online outage map is available on the mobile app or at www.BlueRidgeEnergy.com.
The cooperative recommends keeping the following items handy to stay safe and comfortable in the event of outages:
- NOAA Weather Radio (you may also be able to sign up for notifications from your local emergency services or from weather services on your smart phone or table)
- Extra batteries
- Extra water for drinking and cooking
- Nonperishable food items
- First aid kit, including prescription medications
- Be sure cell phones and other electronics are fully charged or have fully charged battery back-ups.
Blue Ridge Energy serves some 75,000 members in Caldwell, Watauga, Ashe, Alleghany, Wilkes, Avery and Alexander counties.