Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.

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UtilityShield Protection is Just One Click Away

Join our other customers and protect your wallet from unbudgeted repairs

Inside Utility Line Protection

Protection for your inside electric, gas, water, and sewer lines.

Total Utility Line Protection

Protection for your inside and outside electric, gas, water, and sewer lines.

HVAC Systems Protection

Protection for your furnace, boiler, heat pump, air conditioner, and water heater.

Complete Protection

Protection for all inside and outside utility lines, and HVAC systems.

(includes Inside Utility Line Protection, Total Utility Line Protection, and HVAC Systems Protection)

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*If you designate a primary telephone number for notifications on your account, you are hereby expressly agreeing that the Cooperative may deliver pre-recorded, artificial voice, and/or auto-dialed messages to this primary telephone number, whether the telephone number is for a landline, wireless, cellular telephone or texts.



Select the option that’s best for you and your home and we’ll take care of the rest!