Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.


Empire White Mtn Hearth Innsbrook Vent-free Insert

Innsbrook traditional inserts are offered with a built-in thermostat, with a Millivolt system, and with a Green Earth Preferred Intermittent Pilot (IP) system.  All of these inserts operate without electric power to provide heat during power outages.

The Innsbrook Traditional Millivolt and IP systems can operate with an optional remote, a wall thermostat, or even a programmable remote control thermostat.

Innsbrook Vent-Free inserts feature Banded Brick Liners, with hand-painted ceramic fiber logs nestled atop the variable-flame burner, to create an exceptionally attractive traditional fireplace. The unique Slope Glaze Flair Burner produces natural flickering flames that dance and delight – warming your heart as it warms your soles.