To report an outage, call
UtilityShield Home Protection Services
UtilityShield is a new optional service that we are offering to fill a gap left by most homeowner's insurance. UtilityShield covers the repair of HVAC systems, water heater repairs or replacements, water pipes, sewer lines, gas lines and electric wiring owned and operated by the homeowner that fail due to normal wear and tear. When a covered utility line or system fails, IGS Energy takes care of the repair for you, including scheduling the service made by a certified, local technician.
Peace of mind for your home
Did you know that you actually own the pipes and lines that connect your home to gas, water, electric and sewer systems that serve you? This means when your lines fail, you are responsible for the cost of repair or replacement. However, homeowners insurance typically doesn’t cover the protection of these lines. IGS Energy UtilityShield plans offer affordable options and no cancellation fees — just protection that’s there when you need it.
Every home is unique: choose what works for you.
As a homeowner, you may not realize the extent of your responsibilities when it comes to protecting the utility lines that run underneath your home. The house image below illustrates where ownership of your utility lines typically begins.
When a covered line or system is in need of repair, call us at 877-275-8197 and we’ll schedule service with a qualified technician.