Contact Us

Customer Service
1-800-451-5474

 

Report Outages
1-800-448-2383

 

Locations and Showrooms
(Monday – Friday, 8:30am to 5pm)

 

Live Chat
(Monday – Friday, 8am to 5pm)

 

Fax (Contact Center)
1-828-758-4795

 

Social Media

24-Hour Propane/Gas/Fuel
Emergency

Ashe County
336-846-2421

Alleghany County
336-372-1742

Avery County
828-898-3884

Burke County
828-437-1344

Caldwell County
828-758-4401

Watauga County
828-264-3521

Catawba County
828-267-9944

Grayson County, VA
276-773-9113

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Emails are processed Monday – Friday from 8am to 5pm, excluding holidays. Allow 24 business hours for processing.

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