Contact Us

To access your account, please look in the black menu bar above and click on "My Account."

Customer Service
1-800-451-5474

Report Outages
1-800-448-2383

Locations and Showrooms
(Monday – Friday, 8:30am to 5pm)

Live Chat
(Monday – Friday, 8am to 5pm)

Fax (Contact Center)
1-828-929-2067

Social Media

24-Hour Propane/Gas/Fuel
Emergency

Ashe County
336-846-2421

Alleghany County
336-372-1742

Avery County
828-898-3884

Burke County
828-437-1344

Caldwell County
828-758-4401

Watauga County
828-264-3521

Catawba County
828-267-9944

Grayson County, VA
276-773-9113

Send us a message.

Emails are processed Monday – Friday from 8am to 5pm, excluding holidays. Allow 24 business hours for processing.

DO NOT use this form to report gas leaks, downed power lines or outages.

Refer to the phone list to the left if you suspect a gas leak.
To report downed power lines or an outage, call 1-800-448-2383.

Please choose your Blue Ridge Energy district office location. *

Alleghany

Ashe

Caldwell

Watauga

Burke

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*If you designate a primary telephone number for notifications on your account, you are hereby expressly agreeing that the Cooperative may deliver pre-recorded, artificial voice, and/or auto-dialed messages to this primary telephone number, whether the telephone number is for a landline, wireless, cellular telephone or texts.

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