Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.

Resources

Tools

Update My Email Information
It's easy to keep your contact information up-to-date.

Texting Help Center
Text help for your electric and propane fuels accounts

UsageTracker
Review your daily usage.

Home Energy Checkup
Helpful details about your electric usage and cost-saving recommendations.

Electrical Safety Checklist
Use the interactive Electrical Safety Checklist to make sure your home is as safe as possible.

Resources

101 Tips to Save
Everything you do, no matter how small, can add up to big savings!

First Responder Beware
Our goal is to help first responders work safely in emergencies where electric utilities are involved.

Our Partner Contractors