To report an outage, call
Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
New Electric Service Checklist
Start here when you need to establish new service.
Update My Email Information
It's easy to keep your contact information up-to-date.
Texting Help Center
Text help for your electric and propane fuels accounts
Review your daily usage.
Home Energy Checkup
Helpful details about your electric usage and cost-saving recommendations.
Electrical Safety Checklist
Use the interactive Electrical Safety Checklist to make sure your home is as safe as possible.
101 Tips to Save
Everything you do, no matter how small, can add up to big savings!
First Responder Beware
Our goal is to help first responders work safely in emergencies where electric utilities are involved.