Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances, Gov. Cooper also issued a new Executive Order 142 on May 30. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.

Operation Round Up

Give a little. Help a lot. Join Operation Round Up.

Neighbors helping neighbors.

That's the reason why Blue Ridge Energy was founded in 1936 and remains at the heart of all we do. That spirit of cooperation and dedication to raising everyone's quality of life is also the inspiration behind our community improvement program, Operation Round Up®.

When you join Operation Round Up, your contributions help provide food, clothing, shelter, health care and other vital community services that will benefit people in need throughout our service area. Your contribution also helps keep your neighbors warm in winter by assisting those having trouble paying their electric bill.

As a voluntary contributor to Operation Round Up, you choose to have your monthly electric bill rounded up to the next highest dollar amount. The difference between your actual bill and the next highest dollar is the amount of your donation.

For example:
If your monthly electric bill is: $93.55
Your bill will be round up to: $94
Your Operation Round Up donation: 45 cents

Your monthly contribution could be as little as a penny, but never more than ninety-nine cents. The average Operation Round Up contribution is just fifty cents per month or $6 per year — but that small amount makes a huge difference in the lives that it touches.

Program Overview:

  • A member's donation averages just 50 cents per month or $6 per year.
  • Maximum participation never exceeds $11.88 per year.
  • All donations are tax deductible. Operation Round Up is an approved 501(c)(3) not-for-profit foundation.
  • Monthly contributions will be indicated on your bill.
  • Donate more than the rounded up amount if you choose.
  • Stop participating at any time.
  • All Operation Round Up funds will be used locally, never outside our service area.

Due to the COVID-19 epidemic and its impact on our economy, funding normally reserved to provide grants to local non-profit helping agencies will be used for much needed bill assistance. If you or someone you know needs help, click here to learn more.

*If you are in need of funds, please contact one of these 
Emergency Assistance Agencies.