To report an outage, call
Text START to 70216. Your mobile number(s) MUST be listed on your account in order to register via text.
- Up to two mobile numbers per account may be registered for outage texting.
- If your mobile number(s) are not on your account, you can add them by either logging into "My Account" or call us Monday thru Friday, 8 a.m. to 5 p.m. at 1-800-451-5474.
OUT – To report an outage.
STATUS – Check your current outage status.
STOPOUT – Stops outage notification messages from being sent to this mobile number. You can re-start notifications by texting START.
If you experience difficulty in reporting an electric outage by text after-hours, please call the PowerLine to report the outage at 1-800-448-2383. For more ways to report an outage, click here.
To unsubscribe from ALL Blue Ridge Energy text programs, text STOP. (Note: This does not stop account notifications for electric Flexpay participants.)