Electric Outage Texting

To Register: 

Text START to 70216. Your mobile number(s) MUST be listed on your account in order to register via text.


  • Up to two mobile numbers per account may be registered for outage texting.
  • If your mobile number(s) are not on your account, you can add them by either logging into "My Account" or call us Monday thru Friday, 8 a.m. to 5 p.m. at 1-800-451-5474.

Other Texting Codes:

OUT - To report an outage.

STATUS - Check your current outage status.

STOPOUT -  Stops outage notification messages from being sent to this mobile number. You can re-start notifications by texting START.

If you experience difficulty in reporting an electric outage by text after-hours, please call the PowerLine to report the outage at 1-800-448-2383. For more ways to report an outage, click here.

To unsubscribe from ALL Blue Ridge Energy text programs, text STOP(Note: This does not stop account notifications for electric Flexpay participants.)