To report an outage, call
Electric Outage Texting
Text START to 70216. Your mobile number(s) MUST be listed on your account in order to register via text.
- Up to two mobile numbers per account may be registered for outage texting.
- If your mobile number(s) are not on your account, you can add them by either logging into "My Account" or call us Monday thru Friday, 8 a.m. to 5 p.m. at 1-800-451-5474.
Message and data rates may apply. Frequency may vary. Text HELP to 70216 for help. Text STOPOUT to 70216 to cancel Outage Texting notifications or STOP to 70216 to cancel ALL notifications from 70216. For terms: www.BlueRidgeEnergy.com/SMSterms. For privacy: https://www.blueridgeenergy.com/company/website-privacy-policy. Notifications related to payments, bills, and usage are managed using the My Account member portal on our website and are not sent from short code 70216.
Other Texting Codes:
OUT - To report an outage.
STATUS - Check your current outage status.
STOPOUT - Stops outage notification messages from being sent to this mobile number. You can re-start notifications by texting START.
If you experience difficulty in reporting an electric outage by text after-hours, please call the PowerLine to report the outage at 1-800-448-2383. For more ways to report an outage, click here.
To unsubscribe from ALL Blue Ridge Energy text programs, text STOP. (Note: This does not stop account notifications for electric Flexpay participants.)