Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances, Gov. Cooper also issued a new Executive Order 142 on May 30. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.

Emergency Assistance Agencies

Click on the county where you reside to directly contact agencies in your area and determine the level of assistance you may qualify for.
(NOTE: Highlighted agencies will be assisting Blue Ridge Energy with our In This Together Relief Fund.)

Alleghany County

Alleghany County Blue Ridge Opportunity Commission
336-372-7284

Alleghany Department of Social Services
336-372-2411

Alleghany County Ministerium
336-372-5959

North Wilkesboro Blue Ridge Opportunity Commission
336-667-7174

Alleghany Cares
336-372-5959

Ashe County

Ashe Board of Education
Please contact your student's school counselor.

Ashe County Department of Social Services
336-846-5644

Ashe Really Cares
336-846-5234

Ashe County Blue Ridge Opportunity Commission
336-384-4543
 

Caldwell County

Caldwell County Yokefellow, Inc.
828-754‐7088

South Caldwell Christian Ministries
828-396‐4000

Caldwell County Dept. of Social Services
828-426‐8200

College Ave Baptist Church
828-754-6482

First Baptist Church of Lenoir
828-758-8428

Caldwell Salvation Army
828-496-2372

Watauga County

Watauga County Dept. of Social Services (CIP)
828-265-8100

Watauga County Dept. of Social Services (LIEAP)
828-265-8100

Watauga County Dept. of Social Services (Work First)
828-265-8100

High Country Women's Fund
828-264-1237

WECAN
828-264-1237

Watauga County Salvation Army
828-262-1005

WAMY Community Action
828-264-2421

Alexander County

Alexander County Dept. of Social Services
828-632-1080

Wilkes County

Wilkes County Dept. of Social Services
336-651-7400

North Wilkesboro Blue Ridge
Opportunity Commission

336-667-7174