To report an outage, call
Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
Crews Battle Downed Trees to Restore Power Friday Afternoon
Line crews are battling downed trees across the service area, cutting their way into roadways and driveways to reach damaged parts of the electric system to restore power to a remaining 2,156 members as of 3:30 pm Friday.
Blue Ridge Energy and assisting line crews and tree contractors will continue working this evening and through the night if necessary in efforts to restore power to members impacted by Thursday’s ice storm and last night’s wind gusts. Ashe, Alleghany and Watauga counties experienced many downed trees and large limbs, causing damage to nearly 250 different locations of the cooperative’s electric system. Nearly 12,000 members have been impacted since Thursday.
Currently without power as of 3:30 pm Friday: 1,484 in Ashe County; 600 in Alleghany County; 69 in Watauga County; and 3 in Wilkes County. Overnight winds coupled with Thursday’s ice storm left widespread damage, impacting thousands of Blue Ridge Energy members.
Downed power lines also pose a safety danger: the public is warned that downed lines can still be energized and therefore dangerous, even deadly. Blue Ridge Energy advises the public to stay far away from downed lines and report them by calling 1-800-451-5474 or 911 immediately. Only a trained line technician working with the cooperative should go near a downed power line.
The cooperative reminds members to report all outages by calling 1-800-448-2383 or by using the Blue Ridge Energy mobile app. Outage updates are available any time on the cooperative’s live outage map at www.BlueRidgeEnergy.com or on the mobile app.
Blue Ridge Energy thanks the line technicians and contract tree crews assisting the cooperative’s line technicians, including: Carter Tree Service, Sumter Utilities, Inc., Asplundh Tree Expert Co., Rutherford Electric Membership Corporation, EnergyUnited, Union Power Cooperative, Randolph Electric Membership Corporation, and Surry Yadkin Electric Membership Corporation.
Blue Ridge Energy serves some 76,000 members in Caldwell, Watauga, Ashe, and Alleghany counties as well as parts of Avery, Alexander and Wilkes counties. Learn more at www.BlueRidgeEnergy.com or on the cooperative’s social media on Facebook, Twitter and Instagram.