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Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.
All Power Restored
Blue Ridge Energy has all power restored as of 8 pm Sunday that occurred from damage caused by Saturday’s icy weather.
Over 260 areas of damage were sustained on the cooperative’s electric system, primarily in Caldwell County. Outages began at 2:21 am Saturday, with the height of the outages occurring at 6 am Saturday when 5,378 members were without power.
Blue Ridge Energy thanks assisting personnel from sister cooperatives Energy United, Union Power and Surry-Yadkin Electric Membership Corporation and contractors: Sumter Utilities, Inc. and Asplundh Tree Expert Co.
Blue Ridge Energy serves some 76,000 members in Caldwell, Watauga, Ashe, and Alleghany counties as well as parts of Avery, Alexander and Wilkes counties. Learn more at www.BlueRidgeEnergy.com or on the cooperative’s social media on Facebook, Twitter and Instagram.