To report an outage, call
Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
All Power Restored
Blue Ridge Energy has all power restored as of 8 pm Sunday that occurred from damage caused by Saturday’s icy weather.
Over 260 areas of damage were sustained on the cooperative’s electric system, primarily in Caldwell County. Outages began at 2:21 am Saturday, with the height of the outages occurring at 6 am Saturday when 5,378 members were without power.
Blue Ridge Energy thanks assisting personnel from sister cooperatives Energy United, Union Power and Surry-Yadkin Electric Membership Corporation and contractors: Sumter Utilities, Inc. and Asplundh Tree Expert Co.
Blue Ridge Energy serves some 76,000 members in Caldwell, Watauga, Ashe, and Alleghany counties as well as parts of Avery, Alexander and Wilkes counties. Learn more at www.BlueRidgeEnergy.com or on the cooperative’s social media on Facebook, Twitter and Instagram.