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Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances, Gov. Cooper also issued a new Executive Order 142 on May 30. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
Heidi Ragan Named Watauga District Manager
Blue Ridge Energy has announced that Heidi Ragan has been promoted to Watauga District Manager.
Jason Lingle previously served as District Manager for the Watauga office but has been promoted to Director of Innovative Energy Solutions.
Ragan joined Blue Ridge Energy in 2017 as Training and Development Manager. She was responsible for developing training and development programs for employees of both the cooperative and propane and fuels business. Previously, she was Manager of Organizational Development for Transportation Insight in Hickory, NC and as Director of Career Services in the Walker College of Business for Appalachian State University.
She earned her Master’s and Bachelor’s degrees from Appalachian State University. Ragan has also been recognized as one of the “Top 10 Under 40” in Catawba County and has served with Samaritan’s Feet fundraisers since 2012. She has also served on the boards of Hickory Foundation YMCA and the Family Guidance Center and has been active in various community and charitable initiatives.
Ragan and her husband Greg along with their daughter recently relocated to Watauga County, where much of her family resides.
In her new position, Ragan works in partnership with Steve Woodring, operations manager, to lead the Watauga district team of employees in serving Blue Ridge members and with Kevin Ward, Propane and Fuels district manager, to serve the customers of the cooperative’s propane and fuels subsidiary in Watauga County. Ragan also has responsibilities for the Watauga district office showroom sales of propane home and hearth products such as gas logs and fireplaces, water heaters, backup power generators and outdoor living items including fire tables, grills and heaters.
Blue Ridge Energy is a member-owned electric cooperative, serving some 76,000 members in Caldwell, Watauga, Ashe, Alleghany, Alexander, Avery and Wilkes counties. The cooperative’s subsidiary, Blue Ridge Energy propane and fuels, provides residential and commercial services in the cooperative’s service area and beyond. Learn more at BlueRidgeEnergy.com.