To report an outage, call
Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.
Blue Ridge Energy Announces Beat The Peak Alert Ahead of Extreme Cold
Blue Ridge Energy is announcing a Beat The Peak alert from 6 a.m. to 9 a.m. on Monday, January 21, ahead of extremely cold temperatures arriving late weekend.
Beat The Peak alerts are announced when extreme temperatures cause energy demand from consumers to reach critically high levels, typically on the coldest winter mornings or hottest summer afternoons.
By announcing the peak event, Blue Ridge Energy encourages members to take the following actions to reduce energy usage during the alert period of Monday, January 21, from 6 am to 9 am:
- Lower thermostats to the lowest comfortable setting
- Delay using large appliances such as washing machines, dryers, and dishwashers
- Postpone or reduce hot water usage
- Turn off unnecessary lights and electronicAs part of Blue Ridge Energy’s efforts to manage wholesale power cost and keep rates as low as possible, the cooperative offers members the voluntary program known as Beat The Peak. By signing up for Beat The Peak alerts, members are notified in advance of a peak usage period so that they can plan to take steps to reduce energy usage during the peak. Even small actions help when members join together!
So far, total savings from all of the cooperative’s demand reduction programs are approaching half a million dollars, which goes to help control member rates.
Join Beat The Peak by signing up to receive your choice of text, email or phone alerts at: www.BlueRidgeEnergy.com/BTP
Blue Ridge Energy serves some 76,000 members in Caldwell, Watauga, Ashe, and Alleghany counties as well as parts of Avery, Alexander and Wilkes counties. Learn more at www.BlueRidgeEnergy.com