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Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.
Blue Ridge Energy Prepares for Potential Impacts of Hurricane Florence
Blue Ridge Energy is closely monitoring the path and potential impacts of Hurricane Florence as it develops, preparing to respond quickly and safely should outages occur.
Line technicians are prepping trucks with all necessary supplies and materials for any outages that may occur as a result of the storm. System operators monitor the Blue Ridge power system and weather on a daily, 24-hour basis and all other employees are on high alert, ready to respond to member needs, including the cooperative’s member/customer service contact center.
While the path of the storm is evolving, all parts of North Carolina could impacted due to the severity of the storm.
Blue Ridge Energy urges members to act now to make preparations to remain safe and comfortable in the event of an outage.
How You Can Prepare:
- Assemble an emergency kit. It should include at least a three-day supply of water, non-perishable food, medication, first aid supplies, a flashlight, weather radio and extra batteries. Include a list of emergency contacts.
- Charge your cell phone and have external, backup power sources charged.
- Develop an evacuation plan in case it’s needed. Communicate the plan to your family. Include pets or livestock in your plan.
- Secure outdoor items. Safely store lawn furniture, decorations, toys, garbage cans and other items that can be brought indoors.
- Close windows and doors in the event of high winds.
- Fuel up. Fill up your vehicles before the storm as a loss of power could put affect gas stations.
- Consider having supplies handy for your propane or charcoal grill. Be sure to grill outdoors in well ventilated areas for safety.
Keep the Blue Ridge Energy outage reporting number handy: 1-800-448-2383. Members can also report outages on the Blue Ridge Energy mobile app, available for free on app stores.
As a reminder, if heavy rains and strong winds lead to downed lines, stay away! Contact with downed lines can be dangerous, even deadly. Report downed power lines to Blue Ridge Energy at 1-800-451-5474 or call 911 immediately.
The electric cooperative serves some 76,000 members in Caldwell, Watauga, Ashe, and Alleghany counties as well as parts of Avery, Alexander and Wilkes counties. Learn more at www.BlueRidgeEnergy.com