How to Apply for FEMA Disaster Recovery Assistance Funds

FEMA assistance is only available if insurance is not covering the loss.  Here is how to get started: 

How do I apply for FEMA Disaster Assistance funds?
You can apply in three ways:

  1. Call 1-800-621-3362
  2. Apply online at disasterassistance.gov
  3. Visit a local Disaster Recovery Center, opened by FEMA to serve as a point of contact for individuals seeking to apply for FEMA disaster recovery aid. In Blue Ridge Energy’s service area, FEMA is available at:
    • Ashe County: FEMA Assistance teams are reportedly at various community locations and out in the community. To find the latest, please visit the Ashe County Government page: ashecountygov.com or the Ashe County Recovery – Hurricane Helene Facebook page: facebook.com/groups/411498995303509/
    • Caldwell County: 3rd Floor of the Health and Human Services building, 2345 Morganton Blvd. SW, Lenoir. Open 8 am to 7 pm, Monday-Sunday.
    • Watauga County: Appalachian Enterprise Center, 130 Poplar Grove Connector Rd, Boone. Open 8 am to 7 pm, Monday-Sunday.

What should I expect when calling FEMA?
The on-hold wait time may be 40 minutes or longer. However, the phone representatives are reported to be very helpful.

Can I get help with my online application?
Yes! You can call FEMA, and a live representative can assist in revising your online application if needed.

What information do I need to apply?
Have the following information ready when applying:

  • Home address
  • Mailing address
  • Email address (if applicable)
  • Phone number
  • Social Security number (SSN)
  • Banking and insurance details
  • Gross income (before taxes)
  • Official Documentation of Outage Provided by Blue Ridge Energy