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Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
Monday 11:30 a.m. Update: Blue Ridge Energy Continues Power Restoration
Blue Ridge Energy line technicians have restored a majority of the over 8,000 members impacted by weekend outages related to the remnants of Florence, but crews continue working to access areas off the New River cut off by flooding.
As of 11:30 a.m., restoration efforts are underway in: Ashe County, where six members are without power; Watauga County, where two members are without power; and Caldwell County, where 1 member is without power. Over 128 locations of the cooperative’s electric system was damaged from large trees falling outside rights of way due to sustained rains and wind gusts.
Report outages by calling 1-800-448-2383 or on the Blue Ridge Energy mobile app. Outages can be viewed on the cooperative’s live outage map at www.BlueRidgeEnergy.com or on the mobile app. Check updates also on the cooperative’s social media channels on Facebook, Twitter and Instagram.
Members are advised to stay far away from downed power lines as they can still be energized and therefore dangerous or even deadly. Report downed power lines to the cooperative at 1-800-451-5474.
Since storm conditions began in Blue Ridge Energy’s service area in western North Carolina on Saturday, the following outages occurred in Blue Ridge Energy’s service area as of 11:00 a.m. Monday:
Caldwell County: 1,398 members affected from 23 damaged locations widespread across Lenoir, Hudson, the northwest part of the county including the Globe and Upton areas, Buffalo Cove road, and Dry Ponds area.
Watauga County: 4,773 members affected from 30 damaged locations widespread across the areas of Hound Ears, Calloway Mtn Rd, Zionsville, Blowing Rock and Deep Gap.
Ashe County: 942 members affected from 48 damaged locations widespread across the areas of Beaver Creek, Warrensville, Creston, Shatley Springs and Obids.
Alleghany County: 1,165 members affected from 27 damaged locations widespread across the areas of Glade Valley, Sparta, Chestnut Grove, and Hwy 18 South.
The electric cooperative serves some 76,000 members in Caldwell, Watauga, Ashe, and Alleghany counties as well as parts of Avery, Alexander and Wilkes counties. Learn more at www.BlueRidgeEnergy.com.