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Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.
Crews Work Througout Saturday night and into Sunday Restoring Power From Cold Front Wind Damage
Blue Ridge Energy line technicians worked throughout Saturday night and Sunday morning to restore power for nearly 4,000 members. A cold front pushing through the cooperative's service area created high winds that brought down trees and limbs, damaging power lines and breaking power poles. As of 11 am Sunday, crews continued working to restore the final 31 members.
Winds from the cold front began causing issues just before midnight. The electric system in Watauga County was most heavily damaged, with 32 different locations affected leaving 3,573 members without power. Twenty locations were damaged in Ashe County, impacting 235 members, while 5 locations were damaged in Alleghany affecting 112 members. In Caldwell one member was affected, although that number increased to 19 Sunday morning.
Please report outages over the Blue Ridge Energy mobile app or call POWERLINE: 1-800-448-2383. Also, as a safety warning: please stay FAR away from any downed power lines and trees or limbs that could be touching downed lines. Downed power lines can still be energized and therefore dangerous, even deadly!