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Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.
Blue Ridge Energy Responding to Growing Outages
Blue Ridge Energy crews are working to restore power for over 7,000 members as outages rapidly climb due severe weather today.
Line technicians are battling icy conditions and gusty winds, which have resulted in downed trees and large limbs, causing major damage to the electric system. Outages are currently concentrated in Ashe County where over 5,503 members are impacted. In Alleghany County, 1,089 are affected, while 915 members in Watauga County are without power. Nine members in Wilkes County are affected and one in Caldwell County.
As the storm continues to progress, Blue Ridge Energy encourages members to continue reporting outages at 1-800-448-2383 or by using their Blue Ridge Energy mobile app. Outage updates are available any time on the cooperative’s live outage map at www.BlueRidgeEnergy.com or on the mobile app.
If members encounter any downed lines, stay away! Downed power lines can remain energized. Contact with them can be dangerous, or even deadly. Members are urged to report any downed lines to the cooperative at 1-800-451-5474 or call 911 immediately.
Blue Ridge Energy serves some 76,000 members in Caldwell, Watauga, Ashe, and Alleghany counties as well as parts of Avery, Alexander and Wilkes counties. Learn more at www.BlueRidgeEnergy.com or on the cooperative’s social media on Facebook, Twitter and Instagram.