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Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.
Line Technicians Restoring Power Sunday Morning
Blue Ridge Energy line technicians are restoring power for over 700 members without power as of 10 am Sunday.
Earlier this morning, outages were at a height of 1,130 across the cooperative’s service area due to trees and tree limbs on power lines after icy weather began shortly after midnight in Caldwell, Alleghany, Ashe, Alleghany, Alexander, Avery and Wilkes counties.
As of 10 am Sunday, outages stand at: Ashe County: 453; Wilkes County: 116; Alleghany County: 75; Watauga County: 43; Caldwell County: 30; and Avery County: 10.
Blue Ridge Energy reminds members to report all outages by calling 1-800-448-2383 or by using the Blue Ridge Energy mobile app. Outage updates are available on the cooperative’s live outage map at www.BlueRidgeEnergy.com and on the mobile app.
The cooperative reminds the public to stay far away from downed power lines as they can still be energized and therefore dangerous, even deadly! Report downed lines by calling 1-800-451-5474. Only a trained line technician should ever go near a downed power line.
Blue Ridge Energy serves some 76,000 members in Caldwell, Watauga, Ashe, and Alleghany counties as well as parts of Avery, Alexander and Wilkes counties. Learn more at www.BlueRidgeEnergy.com or on the cooperative’s social media on Facebook, Twitter and Instagram.