To report an outage, call
Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
Lansing Project to Improve Service Reliability and Capacity for Ashe Members Project Slated for Friday, May 29 through Saturday, May 30
Blue Ridge Energy members in Ashe County will benefit from improved reliability and capacity to serve the area as the cooperative completes a major transmission line grade upgrade taking place midnight Friday, May 29 through Saturday morning, May 30.
The project will take place in the areas of Lansing, Warrensville, Jefferson and West Jefferson. Every effort is being made to prevent outages during this process.
The project involves converting 44 kV transmission lines to 100 kV and is part of Blue Ridge Energy’s Long Range Plan to meet power demands of members now and for decades into the future based on current growth trends and projections. The project also included a new Lansing substation which is already complete and energized.
The Cooperative’s engineers continuously monitor, oversee and plan for the Cooperative’s electric plant system so that members are provided with the most reliable and lowest cost electric service possible.
If factors beyond the cooperative’s control, such as weather, cause a delay on this project, Blue Ridge Energy will keep members informed. Members who have specific questions should call Ashe Operations Manager, Mike Kincaid at 336-846-7138, extension 4319.
Blue Ridge Energy serves some 76,000 members in Ashe, Alleghany, Watauga, Caldwell counties as well as parts of Wilkes, Avery and Alexander counties. Learn more about the cooperative and its propane and heating fuels subsidiary at BlueRidgeEnergy.com.
- ### ‑