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Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.
BLUE RIDGE ENERGY CREWS STILL BATTLING STORM DAMAGE
Downed trees, flood damage, blocked roads, broken power poles and downed lines in remote locations are challenges Blue Ridge Energy line technicians continue battling to restore power to over 3,000 members today.
Over 12,000 members were affected by yesterday’s tornado-like conditions that also saw six inches of rain create flooding in some locations. As of noon Tuesday, crews continue in full force to repair damage and restore power to over 3,000 remaining without power.
While system and area damage is extensive, most of the outages should be restored by tonight. Members can be assured that Blue Ridge Energy crews are working around the clock until all members are restored with power.
A detailed look at outages in each of Blue Ridge Energy’s service areas since the start of the storm is provided:
Alleghany District: As of noon, 2,202 members are still without power after a high of 4,975 were affected beginning at 8:34 a.m. Monday. A total of 38 system locations were damaged, affecting primarily the areas of Glad Valley, Shawtown, Roaring Gap, High Meadows, South Sparta and Ennice.
Caldwell District: Currently, 797 members remain without power after a high of 4,162 were impacted beginning at 8:08 a.m. Monday. Damage occurred to 65 different locations affecting the Dudley Shoals, Oak Hill, Grace Chapel, and the Green Mountain Park areas.
Watauga District: Currently 16 members are awaiting restoration after a high of 3,251 were affected starting at 6:28 a.m. Monday after 44 different locations were damaged. Areas primarily impacted were Watauga River, Sherwood Deep Gap, Shulls Mill, and Hound Ears.
Ashe District: All outages were restored as of 10:15 p.m. Monday after 3,870 members were impacted beginning at 3:22 a.m. Monday. Damage occurred to 16 different system locations, affecting primarily the areas of Creston, Warrensville, and Baldwin areas as well as the Northwestern part of Ashe County near the Virginia state line.
Members should report all outages to Blue Ridge Energy by calling PowerLine at 1-800-448-2383 or through the Blue Ridge mobile app, available for free in app stores.
For outage restoration updates at any time, check the cooperative’s live, 24/7 outage map by visiting BlueRidgeEnergy.com or using the Blue Ridge mobile app.
The public is reminded of the hazards of downed power lines, which can still be energized and therefore dangerous or even deadly! Stay far away from downed power lines and report them immediately by calling Blue Ridge Energy at 1-800-451-5474.
Blue Ridge Energy serves some 75,000 members in northwest North Carolina. For more information, visit www.BlueRidgeEnergy.com.