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Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.
Sunday 6:30 pm Update: Blue Ridge Energy Continues Power Restoration
Blue Ridge Energy line technicians along with contract crews are continuing power restoration efforts this evening as the remnants of Hurricane Florence cause sustained rain and wind gusts, leading to many downed trees outside of rights of way falling into power lines. Weather conditions will continue throughout tonight.
As of 6:30 pm, restoration efforts are underway in: Ashe County, where 358 members are without power; Wilkes County, where 253 members are impacted; and Caldwell County, where 46 members are affected.
Report outages by calling 1-800-448-2383 or on the Blue Ridge Energy mobile app. Outages can be viewed on the cooperative’s live outage map at www.BlueRidgeEnergy.com or on the mobile app. Check updates also on the cooperative’s social media channels on Facebook, Twitter and Instagram.
Members are advised to stay far away from downed power lines as they can still be energized and therefore dangerous or even deadly. Report downed power lines to the cooperative at 1-800-451-5474.
Since storm conditions began in western North Carolina on Saturday, the following outages occurred in Blue Ridge Energy’s service area as of 6:30 pm Sunday:
Caldwell County: 554 members affected from 17 damaged locations widespread across Lenoir, Hudson, the northwest part of the county including the Globe and Upton areas, and Buffalo Cove road.
Watauga County: 2,349 members affected from 21 damaged locations widespread across the areas of Hound Ears, Calloway Mtn Rd, Zionsville, Blowing Rock and Deep Gap.
Ashe County: 296 members affected from 27 damaged locations widespread across the areas of Beaver Creek, Warrensville, Creston, Shatley Springs and Obids.
Alleghany County: 422 members affected from 16 damaged locations widespread across the areas of Glade Valley, Sparta, Chestnut Grove, and Hwy 18 South.