Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances, Gov. Cooper also issued a new Executive Order 142 on May 30. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.

Before You Purchase an EV

Important information if you are purchasing a plug-in electric vehicle (EV)

Electric vehicles offer an increasingly attractive option to reduce the cost of “filling up” and America’s dependency on foreign oil.

If you are considering the purchase of a Plug-in Hybrid Electric Vehicle (PEV) or an All-Electric vehicle (EV) we’ve listed links to several websites below that provide helpful information:

If you’ve decided an electric vehicle is right for you, you’ll also need to consider "what's the best way to charge your new car." Charging needs depend on a number of factors; such as vehicle type, driving distance, frequency between trips, etc...

Several residential charging options are currently available for electric vehicles:

Level 1 Charging: 
Built into the vehicle and charged by connecting the vehicle supplied, specialized charging cord, to a standard 120-volt grounded outlet; on a circuit with sufficient load capacity. Charging time varies and typically takes as long as 8-16 hours to fully recharge a depleted battery.

Level 2 Charging: 
Requires a dedicated 240-volt circuit; and purchase and installation of a Level 2 charging station. Consult with a licensed electrical contractor to determine specific requirements for your location and if your electrical panel can support the energy required. Charging times vary and typically takes as long as 2-8 hours to fully recharge a totally depleted battery.

For detailed information about electric vehicle charging options and items to consider for home charging; go to and click on the link “Home Charging”; and/or contact the vehicle dealer or charger manufacturer. 

Typical steps involved when installing a level 2 charging station in a home located in Blue Ridge Energy’s Service area:

  1. Have a licensed electrical contractor determine if wiring upgrades are needed in the home to accommodate the level 2 charging station you’ve selected. Your contractor can provide an estimate of what any upgrades would cost.

  2. If an upgrade is necessary; your contractor will need to arrange to obtain the necessary permit(s) from local government agencies.

  3. Contact Jon Jacob before installing any type of electric vehicle Level 2 charging station. The Cooperative will determine if a distribution transformer and/or service upgrade is necessary.

  4. Once any home wiring upgrades have been completed; your contractor will need to schedule final inspection(s) with local government agencies.