To report an outage, call
Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
How to Read Your Propane Tank Gauge
The majority of our tank gauges are Rochester gauges that display to the number "80." The tank will normally be filled to approximately 80% to allow for heat expansion. Occasionally a gauge may become "stuck" and often a light tap on the guage will correct this.
|% to Gallons Table for Propane Tanks|
|% in Tank||120-Gal
Note: This is an approximation only. Fluctuating temperatures or condition changes could affect the % reflected during the day.
91,500 BTU's burn one gallon of propane in one hour. For example, a gas log burner that has 40,000 BTUs, would take two hours to burn one gallon of gas if the set ran constantly.