To report an outage, call
24-hour On-Call Emergency Service
You can count on Blue Ridge Energy to be responsive to your call when you need us. Our staff will be happy to assist you 24 hours a day, 7 days a week for the following emergency service needs:
- if you smell gas
- if you have an urgent safety issue
- if you need an urgent maintenance check
- if you are out of fuel*
We have service technicians on call 24 hours each day.
*After-hours delivery charge would be applicable for non “autofill” customers. To avoid an after-hours delivery charge, if you are not out of fuel, complete your request here by signing into your online account (Login) or call during business hours and we will be glad to assist you with placing your fuel order.
Have an emergency? Call 800-726-0405 for assistance.
For non-emergency service (i.e. need pilot light lit for gas logs), please complete your request at the link provided: