First, Check Your Breaker Box



  1. Go to the main circuit breaker (electric panel) in the house or building.

  2. Locate the breaker switch that has tripped and moved to about halfway between the “off” and “on” positions.

  3. Next, move the switch all the way to its “off” position, then back to “on” to reset the tripped breaker. If there are no tripped breakers, report the outage. 

    Received a notification that voltage is present but still have no power? You may have another electrical issue. Give us a call at 1-800-451-5474 and speak to an energy specialist. 

Video Tutorial:


Outage Reporting Options

Text Us

Send us a text to let us know about your outage. Find out how.

Call Us

Give us a call to report an outage. 

Report via Mobile App

Our phone app allows you to easily report outages and view outage status.

Report Light Repair

Let us know if a streetlight or other outdoor light isn't working properly and we'll repair it.

Outage Map

Our outage map shows current outages and includes any estimated restoration times.