To report an outage, call
1-800-448-2383
First, Check Your Breaker Box
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Go to the main circuit breaker (electric panel) in the house or building.
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Locate the breaker switch that has tripped and moved to about halfway between the “off” and “on” positions.
- Next, move the switch all the way to its “off” position, then back to “on” to reset the tripped breaker. If there are no tripped breakers, report the outage.
Received a notification that voltage is present but still have no power? You may have another electrical issue. Give us a call at 1-800-451-5474 and speak to an energy specialist.
Outage Reporting Options
Text Us
Send us a text to let us know about your outage. Find out how.
Call Us
Give us a call to report an outage.
Report via Mobile App
Our phone app allows you to easily report outages and view outage status.
Report Light Repair
Let us know if a streetlight or other outdoor light isn't working properly and we'll repair it.
Outage Map
Our outage map shows current outages and includes any estimated restoration times.