To report an outage, call
Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.
Electric Tankless Water Heaters
Electric tankless water heaters, also known as instantaneous water heaters, supply hot water only when needed. They don't have the energy losses as storage water heaters, which helps save money. As the name suggests, tankless water heaters heat water without a storage tank. They deliver a constant supply of hot water. You don't have to wait for a storage tank to fill up with hot water.
Tankless water heaters that run on electricity are an affordable option for homeowners. They will help you save on your energy bills, while supplying constant hot water. They’re also compact and take up less space than regular water heaters.