Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.

Propane Regulators

Propane regulators are a critical part of using propane gas. So, what exactly does a regulator do? It controls the flow of gas and also lowers the pressure from the tank to the appliance. Propane regulators "bottleneck" propane down to a usable pressure. It also acts as a safety precaution between the tank’s high pressure and the appliance.

There are multiple types of regulators that serve different purposes. You may think one size fits all, but that is not true. In fact, a propane system will not work if it has the wrong type of regulator. Regulators have moving parts on the inside that can wear down over time, which requires the regulator to be replaced.