To report an outage, call
Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances, Gov. Cooper also issued a new Executive Order 142 on May 30. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
Tankless Hotwater Heaters
Tankless hotwater heaters have many advantages. But there are also some requirements that you need to remember when installing either gas or electric tankless hotwater heaters. Electric heaters have to have the right amount of voltage, amperage and a circuit breaker. Gas tankless heaters have to have a vent. Tankless also need to be within 50 feet of a power source.
Unlike traditional water heaters, tankless water heaters don’t come in different gallon sizes like 40 or 50 gallon models. As a result, to find the right size for your home, you need to calculate the flow rate. To determine your flow rate, decide which appliances you use simultaneously and then add them together. Knowing your usage will help you find the right one for you.