To report an outage, call
As we approach the reinstatement of disconnects and late fees, we want to continue helping members! If you have accumulated a large balance during COVID-19, please call us now at 1-800-451-5474 to set up a special payment plan and discuss crisis assistance available from our In This Together Relief Fund.
Budget your electric bills for the entire year using Budget Billing
Pay the same amount each month so you can more easily budget your money! Working together, we will set a payment amount (determined by your prior usage) for 11 months. In the 12th month, a final budget payment plus any “true up” amount to settle the account will be billed. This amount includes any difference owed or any credit due based on your Budget Billing agreement. (Note: If your credit is more than you owe, you will continue to have the credit applied to your monthly bills until the credit is depleted.) *
Complete the form below to get started. A Blue Ridge Energy member services representative will contact you within two business days to complete the process.
*Your equalizing (final pay) or "true up" month may be anytime during the year. Payment of the bill on the true up month is expected on or before the past due date. If the account has a credit balance, the amount will be applied to next year’s billing unless the member makes a request for a refund.
Notification will be given during the true up month stating the amount of the budget payment amount for the next eleven months.
The budget payment amount may be adjusted by the consumer services representative at any time during the year if it appears to have been set either too high or too low.
Monthly payment of the exact budget amount is expected and failure to pay will cause the consumer to be penalized and could result in termination of service or removal from the Budget Billing program.