To report an outage, call
As we approach the reinstatement of disconnects and late fees, we want to continue helping members! If you have accumulated a large balance during COVID-19, please call us now at 1-800-451-5474 to set up a special payment plan and discuss crisis assistance available from our In This Together Relief Fund.
How to Report a Power Outage
To report power outages, call PowerLine at 1-800-448-2383.
You can also download our mobile app and report your outage.
Report an outage and receive updates by TEXTING.
You may report an outage via your private online member access. Click here to set up your account.
When using our PowerLine number to report an outage, members are now asked if they'd like a call back when their power is restored. You can even tell us what number to call!
You may also contact your local district office.
Information needed to report an outage: