To report an outage, call
Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
While our offices are closed due to COVID-19, the following fill station locations are currently open to serve you!
If you have an emergency situation related to a cylinder fill need, please call our office at 1-800-451-5474 so we may assist you.
A few safety precautions to take into account when transporting your tank to a filling station:
Be sure you always keep your propane tank upright and do not leave your tank in a hot car during the summer! Extreme heat can increase the tank’s pressure to a dangerous level.
You should only go to trained and qualified propane filling stations to refill your propane tanks!
Tanks should never be overfilled as it may cause a leak and be harmful to you and your loved ones. Most towns and cities have plenty of local propane filling stations for your convenience.
Hwy. 16 Superette, Taylorsville
Sparta Office (closed to the public)
West Jefferson Office (closed to the public)
New River Building Supply, Banner Elk
Factory Discount RV, Newton