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Since the beginning of COVID-19, Blue Ridge Energy has worked to assist our members during this difficult time. With the expiration of Gov. Cooper's Executive Orders 124 and 142, Blue Ridge remains committed in our efforts by continuing to suspend disconnects and waiving penalty and late fees for electric members until October. However, we encourage everyone with a past due balance (including Flexpay members) to call us by August 31 at 1-800-451-5474 to set up a special payment plan or ask us about crisis assistance from the In This Together Relief Fund.
Understanding My Bill
Your bill is more than just an amount. We cover each area on your bill so you're in-the-know.
Electricity is one of the few things that we typically use first and pay for later. We can't see electricity; therefore, it can be difficult to understand its value. The amount of power a household consumes depends on how many appliances there are, and the amount of time they are in use.
The key to reliable electric service! Our commitment to you is superior reliability and customer service. This high level of service requires an equal investment from each Blue Ridge Energy member.