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Since the beginning of COVID-19, Blue Ridge Energy made the decision to suspend disconnects, waive late fees and offer special payment plans to assist our members and customers during this difficult time. While the decision had already been made to extend these special circumstances until August, Gov. Cooper issued a new Executive Order 142 on May 30 outlining the same timeline. We encourage everyone (including Flexpay members) to continue paying your energy bill to avoid a large balance at the end of this crisis. Call us at 1-800-451-5474 to set up a special payment plan.
Understanding My Bill
Your bill is more than just an amount. We cover each area on your bill so you're in-the-know.
Electricity is one of the few things that we typically use first and pay for later. We can't see electricity; therefore, it can be difficult to understand its value. The amount of power a household consumes depends on how many appliances there are, and the amount of time they are in use.
The key to reliable electric service! Our commitment to you is superior reliability and customer service. This high level of service requires an equal investment from each Blue Ridge Energy member.